Team

Our team of passionate experts is here for you!

 

Nadine Brassard

Nadine Brassard

Director and International Trade Commissioner
Email : nbrassard@serdex.com

 

Nadine Brassard has been the Director and International Commissioner at SERDEX since 2009. She is ambitious in her career and in her personal life. She has worked in the export industry for more than 10 years, and has accompanied dozens of small and medium-sized businesses in the Saguenay–Lac-Saint-Jean region operating in the following trades: customs and logistics, international marketing strategies, market penetration strategy, non-payment risk, customer verification and much more.

 
Nadine holds a Master of Public Administration and a Bachelor of Business Administration. She specializes in marketing and management but also has extensive knowledge of the export process. She lectures on topics relating to export and provides individual and group training sessions in the field of customs and logistics.

 
Not only does Nadine have excellent international event management skills, she has also led several trade missions to many countries including Austria, Germany, Italy, France, the United States and Canada.

 
Her human approach to business and her ability to put businesses first make her a specialist in her domain. Nadine possesses all the necessary skills to power SMEs internationally.

Christian Gravel

Christian Gravel

Strategic Advisor for Export
Email : cgravel@serdex.com

 

Christian Gravel holds a Bachelor in Marketing and a Master in Management and was the sales and marketing director of a major retail chain for more than ten years.

 

Christian also spent over ten years abroad, including eight years in Haiti working as the Director of Business Development and Marketing for a conglomerate of national companies and then as an international consultant. His work as a consultant took him to many countries including the

Caribbean, South and Central America and West Africa.

 

Christian has extensive experience in international marketing and management. He has accompanied Canadian companies and foreign businesses through the process of preparing and implementing business plans, marketing and development plans in both local and international markets.

 

Christian joined the Serdex International team in 2012 with the goal of developing and implementing Hélico, our business support program. Since then, dozens of companies have benefited from this program through tailored assistance while preparing for their launch into international markets.

 

Gabrielle Ouellet-Duval

Gabrielle Ouellet-Duval

Assistant International Trade Commissioner and Head of Digital Strategy
Email : goduval@serdex.com

 

Gabrielle Ouellet-Duval holds a Bachelor of Administration with a concentration in international trade. She joined the SERDEX International team in 2017. Her first mandate was as an intern, and she participated in the development of the Sell and Ship Internationally toolkit. She has collaborated on various other projects within our organization. She later took on the role of Assistant International Commissioner, responsible for digital strategy, as a permanent employee.

 
Since then, Gabrielle has participated in the development of various projects, including NATURALLIA 2017, webinars and export forms. More specifically, she is responsible for managing the organization’s social networks and our website, while coordinating events and various publications. Her assiduousness and ingenuity serve her in her role as manager and consultant for the various projects taken on by SERDEX International. As someone who is passionate about foreign cultures and international trade, Gabrielle ensures that our varied programs will meet the needs of exporters in the Saguenay–Lac-Saint-Jean region.

Claudine Simard

Claudine Simard

Executive Assistant
Email : csimard@serdex.com

Executive Assistant at SERDEX International since 2007, Claudine Simard is responsible for the accounting of the organization. She is the person who welcomes you to our offices and will direct you to the appropriate person. She is also responsible for all matters related to financial funding requests. Claudine has a Diploma in Office Administration, in addition to computerized accounting training.